BOOKING POLICY

Return Policy

Learn how to return or cancel an eligible RailPass ticket. We aim to make the process as smooth as your journey, with clear guidelines on refunds and applicable charges.

Last Updated: 20 August 2026

01 Ticket Return Eligibility

Most standard and premium tickets are fully refundable up to 24 hours before the scheduled departure. Promotional or discounted fares may be subject to stricter cancellation terms or non-refundable clauses.

Key Service Regions
Fully refundable up to 24 hours before departure for standard and premium fares.
Stricter cancellation terms and non-refundable clauses apply to promotional tickets.
Direct request required prior to the 24-hour cutoff to qualify for a full refund.
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Need Help with a Return?

Our customer support team is available 24/7 to assist you with cancellations, refunds, or complex booking modifications.

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